We appreciate you reading the following information carefully so that you can make an informed decision about whether or not to authorize the collection and processing of your data.

 

DATA COLLECTION AND PROCESSING OF PERSONAL DATA

Personal data refers to any information belonging to a living and identifiable individual. In this regard, we may collect contact or registration information (such as your name or nickname, phone number, email address, home address, or company name) and other information provided by you when you contact us through the online forms available on this website, as well as any information or combination of information that allows your direct or indirect identification.

Whenever the collection of personal information is required, the use of such information will comply with the applicable Data Protection Policy imposed by the CNPD (National Data Protection Commission) to ensure the confidentiality and security of the provided personal data.

With your consent, data processing is intended for collecting, recording, organizing, storing, consulting, and using this information exclusively to verify your identity or for generating and managing contacts or matters related to issues specified by the user in the designated forms.

The collection and processing of personal data occur through non-automated or partially automated means.

The collected data will not be transmitted to any other entities or organizations, except for any obligations stipulated by applicable legislation, and will be treated and stored by Sensa.

 

RESPONSIBILITY

On this website, users may find links that direct them to other web pages outside the domain of Sensa’s servers, which may themselves collect data or request personal information. This Privacy Policy does not apply to third-party sites, so you should read the Privacy Policy of the third-party websites you visit, as we do not take responsibility for the content and information present on those websites.

 

 RIGHT TO ACCESS/UPDATE/DELETE DATA BY THE DATA SUBJECT

Any person can request access to their respective personal data, learn about its content, and request its correction, update, or destruction.

The data subject has the right to refuse the collection and/or processing of data. However, this refusal may prevent the provision of services and clarifications.

 

WITHDRAWAL OF CONSENT

The data subject has the right to withdraw consent for data processing at any time without affecting the legality of the treatment performed following the previous consent.

 

EFFECT OF REFUSAL TO CONSENT TO DATA PROCESSING

The data subject has the right to refuse the collection and/or processing of data. However, this refusal may prevent the provision of services and clarifications.

 

DATA RETENTION PERIOD

The collected data will be kept in Sensa’s database for a maximum period of 5 years from the date of contact.

 

RIGHT TO COMPLAIN

The data subject may, at any time, submit a complaint to the authority responsible for ensuring compliance with the General Data Protection Regulation, which is an Alternative Consumer Dispute Resolution Entity:

CACCL, Consumer Conflict Arbitration Center

Rua dos Douradores, nº 116, 2º

1100-207

Phone: 218 807 030

Email: director@centroarbitragemlisboa.pt / juridico@centroarbitragemlisboa.pt

Website: www.cniacc.pt

More information at: www.consumidor.gov.pt

 

CHANGES TO PRIVACY AND COOKIES POLICIES

Sensa reserves the right to update or revise this Privacy and Cookies Policy at any time to adjust to any legislative changes and/or other conditions.

Any changes made will be published in this space, so the user should frequently visit this area to stay informed about the current Privacy and Cookies Policies.

 

COOKIES

Consent Preferences

Subject to the explicit consent of the user, Sensa uses cookies on its website. If the user does not consent to the use of cookies or revokes such consent, some services may not be available or may cease to be available.

Cookies are text files with small amounts of information that allow Sensa to personalize and improve the user’s experience on its websites. While they provide information about the user’s IP address, browser, operating system, and the websites they accessed, cookies do not provide any personally identifiable information.

 

Sensa may use the following types of cookies:

Necessary — Necessary cookies are essential for the proper functioning of the website. These cookies ensure basic functionalities and security attributes of the website, anonymously.

Analytics — Analytical cookies are used to understand how users interact with the website. These cookies collect information about the number of visitors, the origin of the traffic, etc.

Performance — Performance cookies are used to understand and analyze the website’s performance, enabling a better user experience.

Functional — Functional cookies help improve the functioning of certain features, such as sharing website content on social media, collecting feedback, among others.

Others — Other uncategorized cookies are those that are being analyzed and not yet classified.

Advertising — Advertising cookies are used to provide users with relevant advertisements and marketing campaigns. These cookies follow users across multiple websites and collect information to personalize ads.

 

 

We commit to communicating with you in the best possible way and respecting your preferences, collecting cookies to optimize our website and make your browsing experience satisfactory and complete.

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